Salesfinity allows you to dial up to 5 contacts simultaneously, giving you the flexibility to manage multiple calls efficiently. You can easily set the number of parallel dials that suit your needs by adjusting the settings in the Call Preferences tab on the Dialer page.
For a more optimized dialing experience, consider enabling Smart Dialing. This feature leverages Salesfinity AI to automatically adjust the number of parallel dials, maximizing your connect rate while minimizing the chances of dropped or canceled calls.