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How to Make a One-Off Single Dial in Salesfinity

How to make one-off single dials in Salesfinity, using the keypad dialer.

Mav avatar
Written by Mav
Updated today

Need to quickly call a number that’s not on your list? No problem. Salesfinity’s Single Dialer lets you make manual, one-off calls in just a few clicks.


🔑 When to Use It

Use the Single Dialer when you want to:

  • Call a number that’s not in your current calling list

  • Manually follow up with a referral or inbound lead

  • Test a new number before adding it to a campaign


🛠️ How to Use the Single Dialer

Step-by-Step:

  1. Click the Keypad Icon in the top-right corner of the Dialer screen

  2. The Single Dialer panel will open on your screen

  3. Enter the phone number you want to call

    • Use the dial pad or type directly into the input field

    • Format: +1 234 567 8910 (international format recommended)

  4. Click the “Call” button

That’s it—you’re connected!


🧠 Pro Tips

  • Make sure your caller ID is set to a clean, local number for best pickup rates

  • After the call, you’ll be prompted to log the outcome/disposition manually

  • If you plan to follow up, consider saving the number to a list

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