🚀 New: Connect Rate Optimization Analytics
Stop guessing why connect rates change.
Connect Rate Optimization Analytics shows exactly what drives live answers based on your real calling data.
At a glance, you can see if performance is trending above or below benchmark and why.
📊 What you see at the top
Overall Connect Rate with benchmark comparison
Total dials and total connects
Optimal Settings recommended based on results
Best time to call, phone type, data source, dial mode, lines
This turns calling data into clear, actionable guidance.
⏰ Connect Rate by Time of Day
See when prospects are most likely to answer, broken down by time blocks.
Use this to:
Focus dialing on the highest-performing windows
Reduce low-yield calling hours
Align team schedules with proven patterns
📞 Connect Rate by Phone Type
Compare performance across phone types like mobile, HQ or other.
This helps teams prioritize the numbers that actually connect.
🧠 Data Source Performance
Compare connect rates between:
Smart Enrich (AI-enriched data)
BYO data (uploaded lists)
The difference is visible and measurable.
Better data leads directly to better connect rates.
⚡ Dial Mode & Configuration Insights
See how dialing setup impacts results:
Power Dialer vs Parallel Dialer
BOSS Mode on vs off
Connect rate by number of active lines
Best-performing configurations are clearly highlighted.
🎯 Why this matters
You can now:
Coach reps using real performance data
Standardize settings that actually work
Improve connect rates without increasing dial volume
Connect Rate Optimization turns Salesfinity into a system that helps teams call smarter, not just more.
👀 Find it in Analytics > Connect Rate