Skip to main content
All CollectionsFeaturesDialer
SmartRotate: Protecting Your Numbers, Maximizing Connections
SmartRotate: Protecting Your Numbers, Maximizing Connections
Pam Solve avatar
Written by Pam Solve
Updated over a week ago

What is SmartRotate?

SmartRotate is Salesfinity's intelligent number rotation system that automatically manages your caller IDs to prevent spam flags and maintain high connection rates. By limiting the number of calls per caller ID and implementing smart rotation patterns, SmartRotate helps protect your numbers' reputation while optimizing your calling efficiency.

Setup Guide

  1. Navigate to Dialer Preferences

  2. Enable SmartRotate

  3. Set maximum dials per number (recommended: 10)

  4. Save your settings

Dashboard (1).png

How It Works

  • Automatically rotates caller IDs after a set number of calls

  • Recommended setting: 10 dials per number

  • Intelligently distributes calls across your number pool

  • Prevents overuse of any single number

Key Benefits

  1. Spam Prevention

    • Reduces risk of carrier flags

    • Maintains number reputation

    • Prevents number burnout

  2. Optimal Connection Rates

    • Keeps numbers fresh

    • Maintains consistent answer rates

    • Reduces blocked calls

  3. Effortless Management

    • Automatic rotation

    • No manual tracking needed

    • Set-and-forget configuration

Best Practices

Number Pool Size

  • Start with at least 5 numbers in your pool

  • Utilize all numbers available in your plan

  • More numbers = better rotation distribution

  • Larger number pools reduce spam risk

Strategic Area Code Selection (US & Canada)

For optimal performance, prioritize numbers from major metropolitan areas:

  • New York City (NYC)

  • San Francisco

  • Chicago

  • Los Angeles

  • Other major cities

These area codes typically:

  • Have better reputation management

  • Experience lower spam flagging rates

  • Maintain higher connection rates

Note: Area code strategy only applies to US and Canadian numbers. European and other international numbers don't have similar spam filtering systems.

Need Help?

Contact Salesfinity Support to:

  • Optimize your rotation settings

  • Add numbers to your account

  • Review number performance

Did this answer your question?