SmartGuard is Salesfinity’s automated phone-number protection system.
Its job is simple (and critical): keep your caller IDs clean, trusted, and connecting, even when you’re making hundreds of calls per day.
There is no phone number on Earth that can never be flagged. Carriers continuously update their spam-detection models.
SmartGuard exists to reduce risk, detect issues early, and remediate fast—so spam labeling doesn’t kill your connect rates.
Why Phone Numbers Get Marked as “Spam Likely”
Before diving into SmartGuard, it helps to understand how spam detection actually works.
Carriers and third-party agencies (like HIYA, First Orion, and TNS) analyze signals such as:
Sudden spikes in call volume
Repeated short calls with no conversation
High hang-up or voicemail rates
Complaints from recipients
Poor caller ID registration or missing metadata
Recycled numbers with bad historical reputation
When those signals cross a threshold, the number may be labeled as:
Spam Likely
Scam Risk
Robocall
Or blocked entirely
Once flagged, connect rates drop immediately.
What SmartGuard Does (End-to-End)
SmartGuard is a three-layer system that runs continuously in the background.
1️⃣ Number Hygiene & Continuous Cleaning
Every Salesfinity number is continuously checked for reputation issues.
Numbers are monitored across major U.S. carriers and spam-detection agencies
If a number shows early warning signs, SmartGuard acts before performance degrades
Flagged numbers are automatically queued for remediation
This is ongoing—not a one-time setup.
2️⃣ New Number Registration (FCR + Carrier Forms)
When you receive new numbers from Salesfinity (via Twilio), they are not used blindly.
What happens automatically:
Free Caller Registry (FCR) registration
This is a foundational identity step used by multiple carriers.
👉 https://freecallerregistry.com/fcr/Carrier & agency submissions
We submit number metadata to the major spam-labeling ecosystems so your numbers:Have a verified identity
Show legitimate business intent
Are less likely to be auto-flagged on first use
If a number is already flagged before you ever dial, SmartGuard remediates it before it reaches your account.
3️⃣ Volume Protection via Smart Rotation
Every Salesfinity user is provisioned with 10 rotating numbers by default.
Numbers rotate automatically (every ~5 calls)
This prevents any single number from taking excessive volume
Lower per-number pressure = lower spam risk
This design alone dramatically reduces carrier suspicion compared to blasting from one number.
Real-Time Monitoring & Auto-Remediation
SmartGuard doesn’t wait for you to notice a problem.
If a number is flagged:
SmartGuard identifies which carrier or agency flagged it
The system automatically submits remediation requests
Most cases resolve without user action
If needed, the number is temporarily rested or swapped
All of this happens without interrupting your dialing workflow.
Why SmartGuard Matters
Problem | SmartGuard Solution |
Caller ID shows “Spam Likely” | Automatic detection + remediation |
Numbers flagged by HIYA, TNS, First Orion | Multi-agency cleanup |
Sudden connect-rate drops | Continuous number health monitoring |
Manual spam tracking | Fully automated system |
Burned numbers | Rotation + pre-use cleaning |
Can I Clean Numbers Myself?
Yes. SmartGuard is not a black box.
Below are the same remediation services carriers rely on, which you can access directly if you want to submit forms yourself.
Phone Number Remediation Services (DIY Access)
Service | Remediating Agency | Website | Contact | Recommendations |
FTC Do Not Call | FTC | N/A | Reference registry | |
Nomorobo | Nomorobo | Submit legitimate business numbers | ||
Robokiller | Robokiller | Request allow-listing | ||
YouMail | YouMail | Remove spam labels | ||
Icehook Systems | Icehook | Website | Enterprise remediation | |
TrueSpam | TrueCNAM | Website | CNAM cleanup | |
Neustar / Telo | Neustar | Caller reputation fixes | ||
Truecaller | Truecaller | Business verification | ||
Spectrum | TNS | Website | Carrier remediation | |
Windstream | Windstream | Carrier support | ||
AT&T | HIYA | Website | Primary spam labeling agency | |
T-Mobile / Ting | First Orion | Website | Caller transparency | |
Verizon | Verizon | Website | Spam feedback | |
C Spire | TNS | Regional carrier | ||
US Cellular | TNS | Regional carrier |
💡 Important: Doing this manually works—but it’s slow, repetitive, and easy to miss agencies.
SmartGuard automates this entire lifecycle for you.
Best Practices to Maximize SmartGuard
Even with protection, dialing behavior matters.
📞 Call Smart, Not Aggressive
Avoid blasting calls from one number
Let SmartRotate distribute volume evenly
🧩 Pair SmartGuard With:
SmartFlow – Optimal dialing patterns
Boss Mode – Prioritize high-connect prospects
Clean Lists – Bad data increases spam risk
The Bottom Line
SmartGuard doesn’t promise the impossible.
It delivers what actually works:
Cleaner numbers
Faster remediation
Higher connect rates
Zero manual work
You focus on conversations.
SmartGuard handles the carriers.