SmartGuard is Salesfinity’s automated phone number protection system that helps keep your numbers clean, trusted, and off spam lists.
When you're making hundreds of calls a day, the last thing you want is for your number to show up as “Spam Likely” or get blocked. SmartGuard is your behind-the-scenes safety net—automatically monitoring, cleaning, and remediating your caller IDs across all major carriers and spam detection agencies.
⚙️ How SmartGuard Works
SmartGuard runs in the background and does the heavy lifting for you. Here’s what it does automatically:
1. 📦 Carrier Registration
Every number you get from Salesfinity (via Twilio) is pre-registered with all U.S. carriers to reduce the chance of getting flagged from the start.
2. 🧼 Pre-Use Remediation
Before any number is added to your account, Salesfinity automatically checks and remediates it—even if it’s new. This means:
If a number is already flagged when acquired, we clean it before you ever use it.
Your numbers arrive pre-cleared and optimized for outbound dialing.
3. 🚨 Real-Time Monitoring + Auto Remediation
SmartGuard continuously monitors your number reputation in real time. If a number gets flagged as spam:
SmartGuard identifies which carrier or third-party agency (like HIYA, TNS, or First Orion) flagged it
It then automatically submits the number for remediation
Most issues are resolved without you doing anything
🚀 Why SmartGuard Matters
🔍 Problem | ✅ SmartGuard Solution |
Caller ID marked as spam | Automatic spam flag detection and remediation |
Numbers flagged by HIYA, TNS, First Orion, etc. | Multi-agency remediation across the U.S. |
Risk of connect rate drop | Ongoing number health monitoring to prevent this |
Manual tracking of phone reputation | Fully automated alerts and cleanups—no work for you |
🧠 Key Benefits
Clean Caller IDs – Stay off spam lists with automatically remediated numbers
Higher Connect Rates – More calls go through, more conversations happen
Proactive Protection – Get ahead of reputation issues before they affect performance
Peace of Mind – You focus on dialing, SmartGuard handles the rest
🧰 Best Practices for SmartGuard
To get the most out of SmartGuard, follow these recommendations:
📞 Call Smart, Not Hard
Use SmartRotate to spread call volume evenly across all numbers
Avoid blasting calls from a single number—this triggers spam filters
🧩 Combine with:
SmartFlow – For optimal dialing strategy
Boss Mode – To prioritize clean, high-connect contacts