Overview
Boss Mode is an advanced feature that enhances dialing efficiency through intelligent lead classification and phone number scoring. It helps teams focus on the most promising leads while avoiding unproductive calls.
Key Features
1. Intelligent Lead Classification
Automated lead scoring and categorization
Effortless classification of contact lists
Precision-based dialing priorities
2. Number Validation
Identifies and filters out low-quality numbers
Prevents wasted time on invalid contacts
Improves overall connect rate
3. Phone Number Scoring System
Numbers are categorized into three priority levels:
P1 (High Priority)
Major carriers (AT&T, Verizon, T-Mobile)
Marked with green indicators
Highest likelihood of connection
Most reliable for outbound calling
P2 (Medium Priority)
Secondary carriers
Proceed with caution
Moderate connection rates
Worth calling but with tempered expectations
P3 (Do Not Call)
VOIP numbers (e.g., Twilio)
Virtual phone services
Not recommended for outbound calling
High likelihood of poor connection or no answer
Dialer skips those P3 contacts
4. Carrier Information
Detailed carrier identification
Phone type classification
Benefits
Improved Efficiency
Focus on high-quality leads
Reduce time spent on poor prospects
Increase connection rates
Better Resource Allocation
Target the most promising opportunities
Avoid wasting time on low-quality numbers
Optimize rep productivity