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Gong Integration Support Guide
Gong Integration Support Guide
Pam Solve avatar
Written by Pam Solve
Updated over a week ago

Integrate Gong with Salesfinity to streamline your sales automation and enhance productivity. Follow these simple steps to set up the integration.

Steps to Integrate Gong with Salesfinity

  1. Access Automation Settings

    • Navigate to the Settings page and click on Connections in your Salesfinity dashboard.

gong integration.png
  1. Login with Gong

    • Click on the "Login with Gong" button.

    • You will be redirected to the Gong login page. Enter your Gong credentials to authorize the integration.

  2. Map Users

    • After logging in, you'll need to map your Salesfinity users to their corresponding Gong user IDs.

    • Select each Salesfinity user and assign the correct Gong user ID from the dropdown menu.

  3. Save the Configuration

    • Once all users are mapped correctly, click on the "Save" button to finalize the integration.

  4. You're all set! Salesfinity will now start syncing calls with Gong.

Please Note:

1. To integrate Gong, you need Tech Admin permissions on Gong. (Refer to the image below for guidance.)

gong tech admin.png

2. Additionally, ensure that Telephony system calls are set to import on each user.

telephony settings.png

Need Help?

If you have any questions or need assistance with the integration process, please contact our support team via live chat or email us at [email protected]

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